The state has released new FAQs, model training, and a model policy to help implement the Retail Workplace Violence Prevention Law — with key clarifications on who’s covered, training requirements, and language access.

Big changes are coming for New York retailers! The state has amended its workplace violence prevention law, which was originally set to require panic buttons that directly dial 9-1-1. Now, instead of calling emergency services, these buttons will alert supervisors or security personnel. Employers are still required to establish a workplace violence prevention policy and provide training to covered employees. Some provisions take effect in March 2025—are you ready?