On May 29, 2025, the NYSDOL released its model workplace violence prevention policy, training materials (in English & Spanish), and FAQs—shedding light on key compliance obligations under the new retail workplace violence law.

New York has revised its workplace violence prevention law, adjusting key provisions before the March 2025 rollout. While employers must still implement a workplace violence prevention policy and provide training, a major change removes the requirement for a 9-1-1 panic button, replacing it with an alert system for supervisors or security personnel instead. What does this mean for retail employers and workers?

Big changes are coming for New York retailers! The state has amended its workplace violence prevention law, which was originally set to require panic buttons that directly dial 9-1-1. Now, instead of calling emergency services, these buttons will alert supervisors or security personnel. Employers are still required to establish a workplace violence prevention policy and provide training to covered employees. Some provisions take effect in March 2025—are you ready?